Grove Networks Blog

When a business grows quickly, its technology usually gets dragged along for the ride. You add a server here, plug in a new switch there, and buy another software license when someone is hired. It works for a while, but there is a big difference between an IT environment designed for growth and one that is just holding on for dear life.

As a growing business, it can feel incredibly reassuring to know that you have a go-to IT guy. This individual might be a dedicated, loyal employee who sits in the back office and handles printer jams, laptop screen freezes, or password resets. He’s a trusted resource, and one that helps your business function. But, as your business scales, its needs change, and relying on a single, generalist internal IT employee starts to become a transformational bottleneck. 

The reactive method of managing business technology means waiting for something to explode before you address it. When a computer fails or the network completely bites the dust, a business owner contacts a technician to fix the damage, which usually results in a beautifully unpredictable invoice.

This system creates a pretty backwards relationship between your business and your tech support. The service provider only makes a dime when your life is actively falling apart. (Apologies for the bluntness, but it is true.) Consequently, they have no real financial incentive to put long-term preventative measures in place. This pattern keeps a company permanently stuck in a frustrating cycle of unexpected downtime, panic, and temporary patches.

Technology is one part of your business where you would rather take proactive measures than react to issues that pop up. After all, preventing some of the disasters and problems which surface could save you so much time and resources. Here are five of the best reasons why you should take a proactive approach to your business’ technology infrastructure.

COVID-19 has every business on edge and looking for ways to cut some costs without directly affecting their ability to put out the product or service that their customers expect. When you begin to look at your IT, and try to establish what your IT support costs are, you may find that you are paying a lot more than you might like to keep your business’ IT running right. This is where managed IT services come in.